Our Community Standard
Yuno is designed for sharing, discovery, and connection. Everyone using Yuno is expected to act respectfully, follow the law, and help keep the community safe.
No Harassment or Bullying
Do not harass, threaten, shame, stalk, intimidate, or target other users. Repeated unwanted contact, coordinated abuse, and sharing someone else's private information are not allowed.
No Hate Speech
Do not attack, dehumanize, threaten, or promote hatred against people based on protected characteristics such as race, ethnicity, nationality, religion, disability, caste, sexual orientation, sex, gender identity, age, or serious disease.
No Sexual Content Involving Minors
Yuno has zero tolerance for sexual content involving minors, child sexual exploitation, grooming, or any attempt to sexualise minors. We may remove content, suspend accounts, preserve evidence, and report serious incidents to the appropriate authorities.
No Sexual Exploitation
Do not post, request, threaten to share, or promote sexual exploitation, non-consensual intimate content, grooming, trafficking, or sexual abuse. We may take immediate action where content creates a serious safety risk.
No Illegal Content or Activity
Do not use Yuno to promote, organise, sell, or request illegal goods, illegal services, violence, exploitation, or criminal activity. Content that violates applicable law may be removed and reported when required.
Events and Paid Activities
Event listings must be honest, accurate, and lawful. Do not create fake events, misrepresent prices, dates, locations, hosts, capacity, performers, inclusions, refund rules, age limits, safety requirements, or your authority to sell tickets. Paid activities must comply with the Organiser Terms and Refund and Cancellation Policy. Paid activities must not be used to avoid Yuno payment rules, collect money deceptively, or pressure users into off-platform payments where that creates fraud, safety, or policy risk.
Do not use Yuno to promote or sell prohibited, unsafe, or highly regulated activities unless you have all required licences, permissions, insurance, and legal authority. This includes illegal goods or services, unauthorised ticket resale, gambling, sexual services, exploitative fundraising, weapons, drugs, dangerous stunts, or events that create a serious risk of harm.
Jobs and Recruitment
Job Listings must be genuine, current, accurate, lawful, and authorised by the named business. Do not create fake vacancies, impersonate a business, copy a logo without permission, misrepresent duties, pay, benefits, employment type, hours, location, qualifications, safety conditions, application deadlines, or the likelihood that a role is available.
Do not use recruitment for scams, phishing, identity theft, trafficking, sexual services, illegal work, unsafe work, sham contracting, wage theft, unlawful unpaid trials, deceptive commission-only work, or to charge Applicants unlawful recruitment, placement, equipment, visa, training, or security fees. Do not ask Applicants to send money, gift cards, cryptocurrency, passwords, login codes, or unnecessary identity or banking information.
Recruitment advertising and decisions must not unlawfully discriminate. Focus requirements on the skills, qualifications, availability, licences, work rights, and inherent requirements genuinely needed for the role. Do not target or exclude people based on protected personal characteristics unless a lawful exception clearly applies.
Job Posters must respect Applicant privacy and use applications and resumes only for legitimate recruitment, hiring, employment administration, safety, and legal compliance. Applicants must not submit false qualifications, fabricated histories, another person's resume, malicious files, or misleading work-right information.
Casual shift participants must report hours, overtime, cancellations, no-shows, safety incidents, and evidence honestly. Retaliation, coercion, threats, harassment, fabricated evidence, payment evasion, and attempts to prevent a Worker from asserting lawful workplace rights are prohibited. Additional rules are set out in the Job Marketplace Terms.
No Violent Threats
Do not threaten violence, praise serious harm, incite attacks, or encourage others to hurt themselves or another person. Credible threats may be escalated to appropriate authorities.
No Scams or Deceptive Behavior
Do not use Yuno for fraud, phishing, fake giveaways, investment scams, romance scams, fake support accounts, fake events, ticket scams, chargeback abuse, or other attempts to mislead or exploit people.
No Spam
Do not post repetitive, irrelevant, automated, or misleading content. Do not manipulate engagement, create bulk accounts, or use Yuno to send unwanted promotional messages.
No Impersonation
Do not pretend to be another person, brand, organisation, public figure, or Yuno representative. Fan, parody, or commentary accounts must be clear and must not mislead users.
Respect Privacy and Intellectual Property
Do not share private information without permission, including phone numbers, addresses, identity documents, or private images. Only post content you have the right to share.
How to Report Content
If you see posts, profiles, messages, events, jobs, applications, workplaces, shifts, tickets, payments, or behaviour that may violate these Guidelines, use the in-app report option where available. Users can report both posts and users. You can also contact support at hello@yuno.au with details, screenshots, links, usernames, event or Job Listing names, order or shift details, and any other relevant information.
Enforcement
We may remove content, limit visibility, disable features, cancel or restrict event or Job Listings, restrict applications or offers, cancel promotions, delay or suspend payments or payouts, suspend accounts, or permanently ban users who violate these Guidelines. We aim to review reports and take necessary action within 24 hours of receiving them. Enforcement decisions may consider context, severity, frequency, risk of harm, workplace, payment or fraud risk, available evidence, and applicable law.